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Customer Reviews

We'll give your loved one the care and attention they deserve in our modern funeral parlour. Please read some of the comments received from families that we've had the privilege to work with in recent months.
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Customer Reviews

'Thank you so very much for the care and attention you gave to organising Mum's funeral. Your kindness at this sad time meant a lot. We all agreed the service was perfect for Mum'
Melanie, David & family of the late Doreen Roach, February 2024

'I was privileged to be at Elaine's funeral celebration and I would like to thank the team. The Funeral Parlour is a very special place indeed - warm, welcoming, full of love - it felt 'real' - truly to do with people and loving relationships'
Friend of the late Elaine Burge, January 2024

'Thankyou for everything you did to help give Kevin a wonderful send off. All of your help and support was incredible and we would have been lost without you - thankyou'
Belinda & family of the late Kevin Green, January 2024

'My family and I would like to say a very big thank you to you and your colleagues for making Thursday afternoon run so smoothly. With your team, Kathryn speaking and two friends catering for the buffet, the whole procedure seemed so personal - thank you very much'
June & the family of the late Trevor Whitaker, November 2023

'We would like to thank you for the wonderful service you gave for Arthur. I'm sure he would have been delighted as it summed him up perfectly.  Also many thanks to the Celebrant, Paul, for his kind and comforting words.  
Stella & the family of the late Arthur Bailey, November 2023

'A huge thank you to Amanda and staff.
All went well, I was so worried it wouldn't, but all your kindness and hard work was perfect. So much attention to detail.' 
Aileen Baldwin, November 2023

'I'd just like to say thank you very much for the care and consideration you took when helping me to organise my mum's funeral. It was a difficult time made so much easier by yourselves.  The care and attention taken on the day itself was very much appreciated.
Tracey & the family of the late Betty Monday, October 2023

'I wanted to thank you both so much for making Mum's farewell a really memorable occasion. Thanks to you, we were able to fulfil all that Mum had wanted, it really was very special for us. Thank you again for your care and compassion.'
Liz & the family of the late Patricia Morosoli, August 2023      

'Amanda and her Team provided exactly the right levels of professionalism, empathy, support and guidance required to assist my family and I with managing the necessary steps of planning a heartfelt send off for my parents whilst we processed the reality of our sad loss. They simplified the requirements of planning a funeral service and were agile in approach, when only a week into planning one funeral it became a joint funeral, they took us through the process step by step, ensuring everything was considered, guiding us on the required protocols and hard decisions - we really appreciated the sensitivity and authenticity of approach. I highly valued the personal time and commitment from Amanda and the Team, they took time to listen and understand which bought the personalities of Mum & Dad into there joint funeral service. I felt confident they would have approved, and it allowed those attending pay their final respects in a sincere and heartfelt way.'
Nick Spencer & family, July 2023            

'Sending a massive thanks to Amanda and all the Team for looking after Janet and supporting us to arrange the perfect funeral for her. You thought of everything. You were kind, compassionate and caring. We are very grateful. Thank you.'
David & the family of Janet Nicholson, July 2023   

'Thank you for looking after Sandra, prior to her cremation, and for your professional and caring manner during this time.  Sandra's funeral service went as we had hoped and provided us with some comfort during this sad time.  Your attention to detail was appreciated.'
Jean Pigeon, June 2023

'Just to say a big thank you for your help and sympathetic understanding in organising in such a beautiful way, my lovely husband Roger's funeral. All the family also extend their thanks.'
Lynne Sunderland, May 2023

'Thank you for taking such great care with all of my family, and helping me through what has been a very difficult time. It has given me great comfort to know my loved ones were cared for with such care, dignity and respect.
A special thank you for Michael for all of your hard work. Your job isn't the easiest but you carry it out in such a manor that is so lovely, calming and respectful, and that is truly a natural gift. So thank you from the bottom of my heart.'
Melanie Skinner, March 2023

'My brother and I just want to say a huge thank you for all your loving care of our mum, Margaret, and for looking after all of us. Margaret's funeral service was everything we wanted for her. She was a much loved mum , grandma, auntie and friend to so many, and she deserved nothing less. Once again thank you Michael; you made a difficult time slightly more bearable.'
Michelle Mitchell, February 2023

'Words cannot express our thanks for the professionalism, compassion and sensitivity in carrying out our wishes for our mother’s funeral. Thank you is a simple phrase but still it is meant to show that we appreciate your kindness more than you could know. Many thanks Amanda, Michael and your staff for the excellent service you rendered to our family at this most difficult time; you and your team are a credit to the services you provide. Every detail was carried out meticulously and with care, we are forever grateful. Once again Amanda, Michael and your team, thank you.'
Rosemary Bulman-Jones, February 2023

'Just wanted to say thank you. Everything went off perfectly and to plan.  You have made a difficult time easier to deal with and that was much appreciated. We gave mum a good send off.'
Julie Butler, January 2023

‘Just a quick email to thank you for a truly beautiful service you held for Roy on Friday. You took the time to make sure it was exactly as we wanted. Throughout the whole time you gave us reassurance and support, making sure we were able to give him the send off he deserved.
Thank you for the comfort and support you provided us with at such a difficult time. I wouldn’t hesitate to recommend you all to anyone.’
Leander Stones, November 2022

‘Myself and the rest of the family would like to thank you for the superb help and support you have given us throughout this sad time. You were perfect and missed no detail out.’
Ian Gee, November 2022

'Thank you Michael for your sincere condolences and guidance concerning my mother's funeral. We really appreciate the help from you and your staff'
Roger Travis, November 2022

'Thank you from the bottom of our hearts, for the amazing care you took of our Mum, Mavis, and her Funeral arrangements. We were truly blown away by you and your team and how you honoured her memory with such care, precision and attention to detail, taking the grandchildren under your wing and making them feel such a large part of our goodbye. I know now why you were so highly recommended by others and why you will be equally highly recommended by us. To reiterate again, that, at such a difficult and sad time in our lives we are truly grateful for your help and support. I do not think you will ever know how highly you and your whole team are thought of by our family.'
Andrew Walsh, November 2022


'A big thank you to Amanda & Michael for making a very sad day run smoothly and as painless as it possibly could be for us all. A very personal and excellent service'
Hilary Broadbent, September 2022

'My family and I would like to thank you for the professional, compassionate and sensitive way you dealt with our wishes for Fred's funeral, making us feel comforted and special. Once again, a big thank you and God bless you all.' 
Pam Sandells, August 2022

'Thank you for making everything happen so perfectly for us on Thursday. Your help, kindness, and utter professionalism will never be forgotten by our family.'
The Wilson Family, July 2022

'What can I say other than an enormous thank you for your support and guidance following the passing of my mother. You showed such compassion to us all and your professionalism was second to none! My mother would have been utterly delighted with her send off - your choice of celebrant was just perfect. The way in which Sarah spoke, I really felt she knew my mother. Everything including the setting was perfect. I will never forget from that very first difficult moment I spoke to you, you just took all the stress and worry from me - thank you from the bottom of my heart!
Simone Wetton, July 2022

'Thank you so much for your support in planning and directing Mum's funeral. Your kindness and expertise ensured that everything went smoothly and took the stress of the day away. Once again, thank you.'
The Smelt Family, May 2022

'Following our recent sad loss we would like to express our thanks and appreciation for the very dignified way you carried out the funeral arrangements in a most professional manner. Everyone was so impressed and we would like to say how grateful we are for all the help and support you provided to us during the most difficult time, and enabling the day to run smoothly. Also, for obtaining the services of the piper - a great touch - and organising the family flowers which were truly remarkable.
Once again, a huge thank you to everyone.'
The Foulstone Family, April 2022

'I would just like to say a big thank you for organising Jim's funeral, and the way in which you took care of everything. You helped to make a sad time a little less traumatic. Your care and compassion were much appreciated.'
Kaye Pitchforth, March 2022

'I wanted to express our very sincere thanks to you both and to all the team at Amanda Dalby Funeral Services for your help and support over the past few weeks. 
Arthur's funeral was everything we wanted. Many thanks to Michael for ensuring that everything was exactly as we had planned and that all the arrangements came together without a hitch. Thank you too for your sensitivity, empathy and guiding hand on what was the most difficult day of our lives. 
Despite the fact that this was not an event we wanted to be holding or attending, we found comfort in the day, in the interactions with those who attended and in all the kind words spoken both in the service and informally. Arranging his funeral was the last thing I could do for Arthur, a final act of love, and I wanted to get it right. With your help, I think we did and that he would have been smiling.'
Lesley Wilkinson, March 2022

'Thank you for the photos of the flowers & also your support & kindness you gave me & the family after the loss of Tony. Yesterday, although sad was as perfect a send off that Tony would have wished. Everybody said it was a lovely service & there were plenty of memories shared later. Once again thank you.'
Wendy Middleton, March 2022

'My heartfelt thanks for making Bill's funeral a truly memorable occasion. Your kindness and compassion shown to me and the family made a very difficult day much easier to bear. Your organisation of his funeral was brilliant and was just as Bill wanted. So thanks again with all best wishes.'
Deirdre Callaghan, February 2022 

'Thank you for all you did for my mum, Mavis, recently and for my dad, Leslie, last year. You were caring, professional, but very flexible and I will be happy to recommend you to others as opportunities arise.'
David Brewerton, February 2022

'On behalf of myself and the rest of the family we would like to thank you and your team for doing such a professional job at dear Seeta’s funeral yesterday. Although emotions were running high at times I think the whole event went very successfully, and I can tell you that when we arrived home we had many messages from the Mauritian community in London, from Mauritius and in France who congratulated us on such a moving and well organised funeral service. Thanks once again for everything you did for us'.
Jonathan Rogerson, January 2022

'A big thank you from myself and my family for all your care, help, support & organisation of Vince's funeral'.
Jane & family, December 2021

'Thank you very much for all your help, support and guidance during this difficult time. The service you and your staff have provided has been exceptional, from the first phone call to the lovely gentleman who drove us to the wake. I can’t fault anything that’s been done, it’s all been carried out in such a caring and professional manner and fills me with the confidence that Mum was very well looked after.'
Joanna Allsopp, December 2021

'We would like to say thank you for the efficient & caring way you handled Derek's funeral. It was such an emotional day and you were very helpful & sensitive to our needs. The whole process was seamless and you made it much easier for us on this difficult day.'
Bernice Bottomley, October 2021

'I want to say a huge 'thank you' to you both for all your help & support for myself and my family. You have given my Dad a fantastic day. It was absolutely perfect and we could never have managed it without you both.'
The Dwyer Family, October 2021

'Thank you so much for all your help, making the celebration of my mom's life so special. It felt so befitting of her, just right.'
The Maguire Family, September 2021

'I would like to thank you all for the love & comfort and all the help you have given & shown us from the first phone call, to the day of the funeral. You have made the planning of the funeral such a loving event and we could not have done it without your help. You are all amazing and very professional in what you do.'
The Maden family, September 2021

'Mum and I are really grateful with how you guided us in the planning of Dad's funeral and how it was conducted so respectfully on the day.'
Dawn Riley, September 2021

'Thank you for making my dads funeral the best it could be. It was exactly what my mum wanted.
You and all your colleagues made everything stress free and your kindness, compassion and sensitivity at what was an extremely sad and challenging time for my mum and all the family was really appreciated.'
Jo Richmond, August 2021

'Just wanted to say thank you so much for everything you did in organising mum’s funeral. Your balance between professionalism, humour, compassion and advice was perfect.'
Carolyn Render, August 2021

'We have been so grateful for your help Amanda. The correct wording [for the newspaper notices] was a big one. Your help with the coroner invaluable - I don't think that the funeral would have gone ahead yesterday, without your intervention. You made everything seamless, showing real empathy and friendship, keeping it very professional at the same time. Thank you so much.'
Rosina Hellowell, August 2021

'I just wanted to say a huge thank you for being so helpful and understanding for Eunice's funeral. Malcolm & I were so sure we had made the right decision in choosing you to take care of all the arrangements and you helped to ensure Eunice had a wonderful send off despite the present circumstances.'
Tracey Cawthra, July 2021

'Thank you so much for all your help for the time following John's death. You have been there for us with your expert advice and help - beyond what I would have expected, like the true friends you have become to us.'
Jean Fleming, July 2021

'Words are inadequate to express how thankful we are for all the love & care you have shown in looking after our dad, and us as family these last few weeks'
The Levis family, May 2021

'Thank you for such a professional & caring service. It was much appreciated and we felt assured that we made the right choice of funeral director. We would like to thank you for all your caring hard work in preparation and carrying out of our mom's funeral.'
The Lloyd family, May 2021

'On behalf of myself & the family may I say thank you so much for your kind & compassionate help during this difficult time. Yours & Michael's professional and caring manner made it so much easier to deal with the arrangements that needed to be made for Trevor's funeral. 
From the minute we contacted you until the moment we said goodbye we left safe in the knowledge that nothing had been too much trouble and everything had been handled expertly.'
Pauline Yardley, May 2021

'Thank you so much for all the hard work to give our Chris a great sendoff! It's appreciated a lot. It was a lovely service, and I think he would be so proud! Thanks again.'
The Staniland family, May 2021

'I am writing this note to say what a lovely funeral and interment of ashes you both provided for my Auntie Sheila. I am confident she would have approved. On behalf of myself and my family I would like to say thank you for your professional and caring service.'
Sue Stansfield, May 2021

'We thank you for the simple and very sincere service arranged for Dougie. He would, we are sure, have said it was exactly as he would have wished it to be.'
Barbara Bower, April 2021

'Thank you for everything you did regarding my Dad's funeral. You made everything easy for me and I appreciate your approach of simplifying the process. I didn't feel overwhelmed by choices, which can be the case. The funeral itself was perfect within our current restrictions. I was so pleased with the flowers too, which were exactly right. I will be very happy to recommend you.'
David, April 2021

'Thank you very much for everything you did for us and mum. It was everything we hoped for and more. Mum would have approved! You did a fantastic job and we are extremely grateful for everything.'
The Young Family, March 2021

'It has meant so much to all of us that you were able to take care of mum’s funeral today. You are so very caring of everything and gently reminding and prompting us when needed. We felt very safe and looked after in your hands.'
Carol Youssefbeygi, March 2021

'Thank you so much for today. I don't think that it could have gone any more perfectly than it did. You and your mum are wonderful. I can't imagine anyone else giving us a better service. You are just perfect.'
Anne Moffat, February 2021

'Thank you for making the arrangements, and doing mum's funeral today. Everything was done to a very high professional level, and very much appreciated. I have spoken to a few other people who have commented on how helpful, considerate and professional they found you and Amanda today. Thank you again.'
Jenny Hiley, February 2021

'Mum and I wanted to thank you both, very much, for providing a very lovely send off for my dad. It was a difficult day for me and mum particularly.  Your attention to detail and courteous behaviour made it all easier for us. Michael you have been kind and patient through the whole process and I appreciated this very much. Amanda was very lovely to us yesterday and it was good of her to sort out the schnapps for us.
Thank you both - you are doing a brilliant job!'
Ros O'Connor, January 2021

'On behalf of Guy & myself, may I take this opportunity to thank you & your team for the excellent service we received throughout in connection with Cath's funeral. All our wishes were carried out and the friendly, relaxed manner shown to us helped immensely.'
The Ashworth family, January 2021 

'Thank you for your care in dealing with things for Dad, and making a difficult time as easy as possible for us all. Dad said he wanted you to take care of him when the time came and we felt he was in very safe hands.'
The Brearley family, January 2021

'Thank you for making our day as good as it possibly could be. We are very grateful for all you did to make the funeral as seamless as possible.'
The Peacock family, January 2021

'Thank you so much for everything you did to make Mum's funeral the very best it could be in these very challenging times. 
We'll never forget that beautiful coffin in the back of the vintage Rolls-Royce hearse, driving through Greetland. We appreciated your attention to detail, getting the order of service just right, and the service itself.
Thanks again for everything.'
The Scott family, December 2020 

'Thank you so much for taking care of Dorothy and making such a difficult time for us as pleasant as can be. It was such a lovely service with a send off that mum deserved.'
The Lyons family, November 2020

'Thank you both so much for doing such a wonderful job helping to arrange mum's funeral. You made the whole process so easy for us.
The service was perfect, just as mum would have wished. Dad and all his family left feeling great comfort from it & that mum had been in very safe hands.'
The Brearley family, November 2020

'Thank you for the sympathetic care and professionalism shown to us during the preparation of our father's service in 'Celebration of His Life'. We all appreciated the attention to detail given to Dad's final journey.'
Eddie's family, September 2020

'Just wanted to say a big thank you for conducting our dad's funeral. As with our mum's funeral six years ago, your services were 1st class and made a difficult day so much easier.
Also thanks for the good ideas for the day, like the hat on the coffin. Dad would have been proud of the service.'
The Westerman family, August 2020

'On behalf of the family, I wanted to express our gratitude for all you've done for my Dad. 
It was important to know Dad was in a safe and respectful place. 
You've been immensely helpful throughout these sad times, and for that, we are very grateful to you both. Thank you again.'
The Enyori family, July 2020

'First of all, thank you and Michael for ensuring that all went well at my wife's funeral. It was, of course, an occasion of deep sorrow made difficult by the national restrictions enforced upon us (COVID-19 pandemic). 
Nevertheless you made sure that everything, down to the smallest detail, was dealt with as we wished.'
April 2020

'Thank you for the kind and efficient way you dealt with all the arrangements for my mother's funeral. You and your firm were courteous, professional and understanding throughout and helped us through an especially difficult time, given the need to keep changing the arrangements because of the current situation (COVID-19 pandemic).'
Ian Sanderson, March 2020

'Thank you both for organising Pete's funeral. He would have loved it. 
You both took away a lot of the stress we were under and organised things with great compassion and professionalism.'
Alison Alderson, February 2020

'On behalf of both my brother & myself and family I wish to thank you for excellent delivery of your services for the occasion following the death of our father. We were treated with respect and help where needed resulting in a good send off for Dad.'
Brenda Harris, February 2020

'We would like you to know how much we appreciated your help and care showed when we lost our mum. You made the process of dealing with a funeral of a loved one easier with your care and knowledge you showed us as a family.
Thank you for all your help and advice at a very difficult time.'
Sharon Watkinson & Family, January 2020

'My family and I would like to thank you for the professional way you handled our dearly departed's service today.
You made the process so much easier for us and for that we will be forever thankful.'
The Reed Family, October 2019

'Thank you both for all your care and attention following the death of my husband Paul. My wishes for his funeral were realised. It was simply wonderful. He would have loved it. 
Grateful for your support throughout the process. Both professional and caring.'
Joy Edwards, October 2019

'Well where do we start for thanking you all. From the day our hearts were broken you were there for us and comforting us all through our difficult time. You looked after and cared for Ian whilst he was with you and played him his beloved Elvis. Everyone has said to us what a lovely service it was and that was down to you Amanda, and your caring colleagues. 

We thank you from the bottom of our hearts.'
The Kennedy family, July 2019

'On behalf of me and my family I would like to thank you for all the help with the planning of the funeral and for your care and attention on the actual day of the funeral, we really do appreciate all you have done. I do believe we gave mum a lovely funeral and almost everyone said how lovely the service was.'
Jill Petrovic, May 2019

'Thank you for the service we received for my mum's funeral. You were very professional, but compassionate and the day went as well as we cold have expected it to. The orders of service were perfect, as was the notice in the paper. Everything was exactly as we had discussed and I think it was a lovely send off for our mum.
The addition of the attendance cards at the crematorium was a lovely touch also, they made for nice reading.'
Amy Sweet, April 2019

'Just a note to say thank you for all your help and support with our mum's funeral service. Although a sad occasion, everything went smoothly and I felt it was very uplifting. I'm sure mum would be very pleased with the lovely send-off. I was very impressed with your professionalism, and the care and compassion demonstrated for my mum and the family. 
Thanks so much, again.'
Patricia Godfrey, March 2019

'Thank you from the whole family for looking after Kenneth and the whole family over these past few weeks. We are so grateful to you for taking care of everything for us, but most of all for your kindness and care for us all, and making sure that we had nothing to worry about. We truly appreciate your understanding.'
Carol Youssefbeygi, February 2019

'It is quite obvious that your profession is your passion, and we send you our grateful thanks for your thoughtfulness and caring.'
Sue Pinder, January 2019 

'Thank you for your love and care in arranging Jim's funeral. You made a sad occasion into a lovely, peaceful, and stress-less time. It was lovely to be able to say farewell to Jim with the feeling of him being treated with such love and care. Thank you.'
Margaret Longbottom, December 2018

'Your expertise and personalised service was outstanding. Michael showed such empathy and answered all of my queries promptly. I will definitely recommend to others.'
Alison Taylor, November 2018

'Thank you so much for your excellent organisation and support for my father’s funeral on Friday. You delivered a really high quality service that was personal, unhurried and which ensured a wonderful level of presentation. I realise how difficult it is to arrange all of the individual elements and then to bring them together in such a short space of time without appearing rushed and with a smooth transition. You achieved all of those things really well. The venue was a lovely and welcoming place for the service and the presentation of the coffin and flowers looked perfect.'
John, October 2018

"My family and I would like to thank you for the superb professional way that you took care of my dearly loved husband, Ken, before and during his funeral. Ken would have loved the way you walked in front of the hearse. It was what he wanted."
The Breame family, September 2018

"Just to say a huge thank you to the both of you. Your compassion, kindness and understanding was fabulous, and made what was an extremely sad day so much easier to cope with.

You really looked after myself and my family, for which we are truly appreciative for. Your attentiveness to myself alone made the whole process of dealing with a funeral so much more bearable. We wish you every success for the future. Grateful thanks."
Rowena Gledhill, August 2018

'We just wanted to say a massive thank you! For a time that can be a bit daunting and scary, you made everything so easy and smooth for us.
When we came to visit mom, you made her look so peaceful and natural, which we can't thank you enough for. We will never forget what you have done for us and we won't be able to recommend you enough.'
Ami Bendette, July 2018

'May I thank you very much for your valued work in connection with the funeral arrangements of my mom.
My sons and I were really pleased and impressed with your professionalism and attention to detail throughout, including your recommendation of David as celebrant, who similarly helped us on a very difficult day.
I would recommend your company to anyone. Well done.'
Terry Goodall, February 2018

'I just felt I also had to pass on my grateful thanks for your organisation of both my mum's and more recently, my dad's funeral. The fruit & veg were a huge success with everyone!'
Susan Hoyle, December 2017

'Just a few lines to say thank you for looking after us all. We were very pleased how smoothly everything went. My son said to me that we couldn't have picked a better funeral director. You were brilliant Amanda, a credit to your profession.'
The Green family, November 2017

'A very, very professional service. You did her proud. Thank you for everything.'
Gerald Leah, November 2017

'I just wanted to say a big thank you for looking after us and Peter so well over the last week. Everything was spot on and 'enjoyed' by all who came. Peter would have been delighted with the turnout and the party afterwards.'
Louise King, March 2017

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